Support
Need help or found a bug? Email bpigamesllc@gmail.com. Please include your device model and iOS version, and we'll get back to you as soon as we can.
Frequently asked questions
How do I win?
Be the first hero to reach Level 10. You gain a level each time you defeat a monster. Remember that monsters win ties, so your power has to be higher than theirs.
Why can't I equip my new sword?
You can't change gear during combat. Tap the Gear button or swipe up to equip items before you open the dungeon door.
How do I read a card's details?
Double-tap any card to zoom in. Double-tap again to put it back.
Where are the full rules?
Open the Dungeon Codex in the game. It covers every phase, card type, race and class. You can also replay the tutorial anytime with Play Tutorial on the main menu.
How do I restore my expansions or Remove Ads?
Make sure you're signed in with the same Apple Account you bought them with. For expansions, open the Expansion Vault and tap Restore. For Remove Ads, tap Remove Ads on the main menu, then Restore Purchase.
Does the Collector's Bundle include every expansion?
Yes. The Collector's Bundle unlocks every expansion pack in one purchase.
How do I change my ad privacy choices?
To stop personalized ads, go to Settings › Privacy & Security › Tracking and turn off tracking for Monster Game 2. Where consent is required, such as in Europe, you can also tap Remove Ads › Privacy Settings on the main menu. See our Privacy Policy for details.
How do I request a refund?
Purchases are handled by Apple. You can request a refund at reportaproblem.apple.com.